What is your return policy?
Be Queen understands that something may not fit or look the way you thought it would, so we gladly offer exchanges or store credit if item is returned within 14 days of your receipt. Item must be unworn, unwashed, undamaged, unaltered, or defective merchandise. Our return policy is for store credit or exchange only, unless you receive a damaged or defective item. Please read below if you have received a damaged or defective item. All returns must be postmarked within 14 days of receipt.
Store credit does not expire.
All sale items are FINAL SALE.
All accessories are FINAL SALE. This includes (but not limited to) hats, scarves, jewelry, hair accessories, and hosiery.
If you have unfortunately received a defective or damaged item, we sincerely apologize. Please contact us at email@example.com within 3 DAYS to notify us of the issue. If you do not inform us within 3 DAYS of receiving the defective or damaged item, it will no longer qualify for a refund or replacement. Tag must be on the damaged item and must be unworn. When you send an email, you must include a photo of the damage with a brief description. Please type in “Defective” on the subject line.
Exchanges and refunds on damaged items will be managed on a case-by-case basis to help avoid abuse of the policy.
Be Queen. is not responsible for damaged items that are caused by improper care or handling, or incorrect sizing. Please feel free to email (or DM on Instagram) if you have any specific questions about an items fit and size, we understand how important that is when shopping online. We are here to help! Email questions to firstname.lastname@example.org
How to start your return:
Please click HERE to begin your return.
How is shipping calculated?
Shipping cost is based on weight. Just add products to your cart and use the shipping calculator to see shipping price. All orders over $75 will have free shipping/local delivery, shipping will automatically be removed in your cart.
Where do we ship?
As of right now, Be Queen. only ships in the U.S. – we are working hard to start shipping outside the U.S. and will let you all know as soon as we can ship internationally.
Do we offer local pick up?
Yes, we do! If you are an Arizona local, we are located in Chandler. As of right now, our warehouse is located at our personal residence so we only offer local pick up to people we know or have met. Please email us at email@example.com or DM us on Instagram to receive the code to remove shipping at checkout for local pickup.
How does your 24 hour delivery option work?
Be Queen. understands that you are a busy bee and sometimes you need a last minute outfit with no time to stop at the mall. With our 24 hour delivery service ($12.99 flat fee), you will get your order within 24 hours after placing your order. Address can be your home or even your place of work, but it does have to meet certain location requirements. If you try to select 24 hour delivery but you get a prompt saying location is out of boundaries, please text 480.232.3102 and lets see what we can do. We always want to help!
Do you offer in-person shopping?
Yesssss Queen, we do! Again, we are located at our personal residence so we do screen who is able to come over for safety issues. If you would like to schedule, please visit the home page and you will find a link to schedule an in-person shopping appointment. Once the request is approved, you will receive the address. You are absolutely allowed to bring friends with you too!
When you look good, you feel good.
Our mission at Be Queen. is to provide vibrant, classy, affordable, and comfortable clothing that effortlessly complement the dynamic lifestyle of the modern day busy woman.
We are the strong women who navigate the intricate balance of life as career-driven professionals, working moms, stay-at-home moms, and everything else in between. From the boardroom to the playroom, BQ. understands the importance of feeling comfortable without compromising on style. With a keen focus on affordability, BQ. aims to supply clothing that doesn’t break the bank and makes you feel good ensuring that every busy Queen can unleash her inner confidence… because when you look good, you feel good. Every Queen deserves to feel good no matter what her day entails.
Be Queen. aims to normalize the notion that us women should feel like a Queen any given day while we effortlessly juggle the various roles and responsibilities the day brings us. Whether we are heading to the office, running errands, or lounging at home, the aspiration to look and feel our best is a reflection of our self-expression and give us the confidence we need to power through.
Don’t forget - you are powerful, you are capable, you are deserving, and you are one bad bitch. You’re a Queen, my friend.